Business IT Support Plans
Reliable, ongoing technology support for small businesses.
From preventive maintenance to more comprehensive Managed IT services, Stonecrest Technologies offers flexible support plans designed to help small businesses keep their technology running smoothly, reduce disruptions, and plan for future growth.
Whether you have a handful of computers or a growing team, we'll help you find a level of support that fits your needs.
Business Care Essential
$399/month
Up to 5 workstations
Designed for very small businesses that want proactive maintenance and a reliable IT support relationship.
What's included:
✓ Monthly preventive workstation health review
✓ Up to 2 hours of scheduled onsite maintenance per quarter
✓ 1 hour of remote support each month
✓ Backup and endpoint-protection status checks
✓ Monthly maintenance report
One-time onboarding: $245
Business Care Priority
$999/month
Up to 15 workstations
Designed for businesses that rely heavily on technology and want more frequent, hands-on support, proactive maintenance, and priority scheduling.
What's included:
✓ Monthly preventive workstation health review
✓ Up to 2 hours of scheduled onsite maintenance each month
✓ 4 hours of remote support each month
✓ Microsoft 365 assistance
✓ Vendor coordination
✓ Highest Business Care scheduling priority
✓ Monthly maintenance report
One-time onboarding: $595
Business Care
$649/month
Up to 10 workstations
Designed for growing small businesses that need more frequent maintenance, Microsoft 365 assistance, and priority support scheduling.
What's included:
✓ Monthly preventive workstation health review
✓ Up to 2 hours of scheduled onsite maintenance every other month
✓ 2 hours of remote support each month
✓ Microsoft 365 assistance
✓ Priority support scheduling
✓ Monthly maintenance report
One-time onboarding: $395
Stonecrest Managed IT
Starting at $1,295/month
Up to 10 managed users and 10 workstations
Additional Managed Seats: +$119/month each
Each additional managed seat includes coverage for one user and one workstation. Businesses requiring additional users, shared workstations, or multiple devices per user can request a customized quote.
Designed for small businesses that want a more comprehensive outsourced IT relationship, with proactive system management, ongoing technical support, and technology administration.
What's included:
✓ Routine remote support for covered users and systems
✓ Proactive endpoint monitoring and patch management
✓ Microsoft 365 administration
✓ Routine employee onboarding and offboarding
✓ Endpoint protection management
✓ Basic network monitoring for supported devices
✓ IT documentation and vendor coordination
✓ Monthly scheduled onsite maintenance (up to 2 hours, evenings/weekends)
✓ Managed-client support priority
✓ Monthly technology health report
Contract options:
✓ 12-month agreement: $1,295/month
✓ 6-month agreement: $1,395/month
✓ 3-month agreement: $1,495/month
One-time onboarding: $795
Important Plan Information
All recurring support plans require a one-time onboarding process. Pricing includes the users, workstations, support allowances, and services specified in the selected plan.
Additional devices, users, hardware, software licenses, cloud subscriptions, third-party services, and work outside the agreed scope may incur additional charges.
Included support hours do not roll over. Projects, major migrations, extensive remediation, and significant infrastructure changes are quoted separately.
Services are provided during agreed support hours and scheduled availability. Stonecrest Technologies does not currently offer guaranteed 24/7 technical support.
All recurring services are subject to an approved Service Order and applicable service agreement.
Not Sure Which IT Support Plan Fits Your Business?
Every business has different technology needs. Whether you're looking for preventive maintenance, occasional technical assistance, or a more comprehensive Managed IT solution, Stonecrest Technologies can help you find the right level of support.
Let's discuss your business and build a support plan that works for you.